Terms & Conditions
maykad99 Usage

Introduction and Acceptance of Terms

This Terms and Conditions document ("Agreement") is a legally binding agreement between you ("User") and maykad99, an online casino and sports betting platform operating under international licensing.

By registering an account, making a deposit, or using any service provided by maykad99, you are deemed to have read, understood, and fully agreed to all terms stated in this document together with our Privacy Policy and Responsible Gambling Policy.

These terms are governed in accordance with the laws of our licensing jurisdiction. maykad99 reserves the right to amend, add to, or remove any part of this agreement at any time with appropriate notice to registered users.

User Eligibility and Account Registration

To register and use maykad99 services, you must meet all of the following eligibility requirements:

• Be at least 21 years of age on the date of registration.
• Be an individual with full legal capacity to enter into a contractual agreement.
• Not be located in any jurisdiction where participation in online gambling is prohibited by law.
• Not be an active employee of maykad99 or any affiliated company, or an immediate family member of such an employee.

During registration, you are required to provide your full name, a valid email address, an active Malaysian mobile number, and any other information requested. All such information must be truthful, current, and verifiable through an identity document such as a national identification card (MyKad) or passport.

User Account Policy

Each individual is only permitted to hold one (1) registered account at maykad99. Opening multiple accounts by the same individual — whether using different names, email addresses, mobile numbers, or payment details — is strictly prohibited.

You are fully responsible for all activity that takes place under your account. This includes:

• Keeping your password and login credentials confidential.
• Ensuring no other party accesses your account without your authorisation.
• Notifying maykad99 immediately if you suspect any unauthorised access to your account.
• Updating your personal information if any changes occur.

maykad99 will not be held liable for any loss or damage arising from your failure to comply with the above account security responsibilities.

Deposit and Payment Policy

maykad99 accepts deposits via the following payment methods: Touch 'n Go eWallet, DuitNow, online banking (FPX), Boost, and cryptocurrency (USDT, BTC and ETH).

Funds you deposit into your maykad99 account are for gambling purposes only. maykad99 does not offer any interest or returns on your account balance. All deposits are final and cannot be reversed once processed, except under circumstances specified by our policy.

Any attempt to deposit using an unauthorised payment method, a credit or debit card not in your name, or through a third party without written authorisation is prohibited and may result in your account being suspended.

Withdrawal Terms

Users may request a withdrawal at any time, subject to the following conditions:

• The minimum withdrawal amount is RM50 per transaction.
• Withdrawals will only be processed to the same payment method used for the deposit, or to an account that has been verified in your name.
• Withdrawal processing time is between 15 minutes and 2 hours once the request has been verified.
• maykad99 reserves the right to request identity verification documents before approving any withdrawal.

Any bonus that has not yet met the wagering requirements is not eligible for withdrawal until the wagering requirements are fully met. Attempts to withdraw an ineligible bonus will be automatically declined by the system.

Bonuses and Promotions

All bonuses and promotions offered by maykad99 are subject to specific wagering requirements and eligibility conditions. The welcome bonus available to new users is as follows:

General terms for all maykad99 bonuses and promotions:

• Each user is only eligible to claim the welcome bonus once.
• Bonuses are only valid for use within the period specified in the relevant promotion terms.
• maykad99 reserves the right to cancel any bonus found to have been obtained through fraud or abuse of the system.
• Withdrawing from your account before the wagering requirement is met will automatically void all bonus value and bonus winnings.
• The specific wagering requirements for each bonus will be stated on the relevant promotions page.

Game Rules

maykad99 offers a range of game categories including online slots, live casino, and sports betting (sportsbook). All games operate using a certified random number generator (RNG) that is audited by independent authorities to ensure fair play.

Users acknowledge and agree that:

• The outcome of each game is random and cannot be influenced by any party.
• Game results recorded in the maykad99 system are final unless a verified technical error is proven to have occurred.
• In the event of a technical disruption or system failure during a game, maykad99 reserves the right to void the affected game round and return the bet to the user's account balance.
• For sports betting, all odds and results are issued in accordance with standard sports betting rules. Bets that have been placed cannot be cancelled by the user after a match has started.

Prohibited Conduct and Activities

The following actions are strictly prohibited and may result in immediate closure of your account and forfeiture of all funds held:

• Opening multiple accounts to claim bonuses repeatedly.
• Using automated software, bots, or any computing tools to exploit the game system.
• Colluding with other players to gain an unfair advantage.
• Any attempt to launder money through the maykad99 platform.
• Providing false information or forging identity verification documents.
• Threatening, harassing, or behaving rudely towards maykad99 staff.
• Exploiting any errors or technical bugs found in the system — such errors must be reported to the support team immediately.

maykad99 reserves the right to disclose account information related to accounts suspected of illegal activity to the relevant authorities.

Account Closure and Suspension

maykad99 reserves the right to close, suspend, or restrict any user account without prior notice if:

• There is a breach of any terms stated in this document.
• Fraudulent or suspicious activity linked to the account is detected.
• The user is found not to meet the minimum age requirement or other eligibility criteria.
• The user provided false information during registration or the identity verification process.

Users may also close their own account at any time by contacting the maykad99 customer support team via live chat or email. For users who require self-exclusion as part of a responsible gambling programme, please visit our Responsible Gambling page for more details.

Limitation of Liability

To the extent permitted by applicable law, maykad99 and its parent company, directors, employees, and agents shall not be liable for:

• Any direct or indirect financial losses incurred by users as a result of gambling activity on this platform.
• Platform disruption or unavailability due to system maintenance, third-party technical failures, or events beyond our control (force majeure).
• Loss of data or information caused by computer viruses or unauthorised intrusion.
• Decisions made by users based on information found on this website that result in financial loss.

Users acknowledge that gambling involves significant financial risk. maykad99 encourages all users to bet responsibly and within their own financial means.

Amendments to Terms and Conditions

maykad99 reserves the right to amend, update, or replace any part of these terms at any time. Amendments take effect immediately upon publication on this website.

Registered users will be notified of significant amendments via a notice on the website or through their registered email. It is the user's responsibility to review these terms periodically. Continued use of the maykad99 platform after any amendment is published constitutes your agreement to the amended terms.

Contact Us

If you have any questions, concerns, or complaints regarding these terms and conditions, the maykad99 customer service team is ready to assist you.

We provide support 24 hours a day, 7 days a week via:

• Live chat: Available directly on the maykad99 website — click the live chat icon at the corner of your screen.
• Email: [email protected] — we aim to reply to all email enquiries within a reasonable time.

Our customer support operates in Malay and English to meet the needs of our Malaysian users.